IPBurger Review

IPBurger says it has operated since 2007. Its current proxy catalog contains 5 services rather than a long list of renamed packages. Residential and Mobile are shared, traffic-priced pools. Static ISP provides a stable address on an ISP network. Fresh Dedicated and Private Dedicated provide exclusive static addresses through proxy and VPN protocols.

The dedicated range gives IPBurger a recognizable identity. Fresh and Private are not separated by published speed, bandwidth, or exclusivity: both are assigned to 1 customer and retained with an active subscription. The difference is their claimed history. IPBurger says Fresh inventory has never been assigned and spends 180 days in quarantine, whereas Private inventory has been used before and rests for 90 days before reassignment. The Fresh distinction is an address-history promise, with no demonstrated performance advantage.

The company also mixes proxy and VPN access in an unusual but practical way. Static ISP, Fresh, and Private can provide HTTP, HTTPS, or SOCKS credentials, while most locations also support tunnel protocols such as OpenVPN, L2TP/IPsec, and SoftEther. These are different ways to use the same assigned product, not additional proxy networks.

IPBurger's 5 services cover 3 distinct forms of access: shared rotating pools, static ISP addresses, and static dedicated addresses sold according to their claimed usage history. Residential and Mobile begin at 10 GB per month; static services begin at 1 IP for 1 month. Fresh and Private also charge a mandatory setup fee.

IPBurger does not provide a free proxy trial. Access to any of the 5 services starts with a regular paid order. The conditional refund windows therefore serve as the only public way to reverse an unsuitable initial purchase.

Residential and Mobile orders have a 3-calendar-day window and must remain below 0.5 GB of usage. Static ISP has 5 calendar days with usage below 1 GB. Fresh and Private also have 5 days, without a published traffic threshold. These rules apply to initial purchases only; renewals are excluded. They are refund conditions, not a separate test plan with limited credentials or a reduced price.

Registration is available through email or Google. IPBurger does not publish a universal KYC requirement or mandatory phone-verification step for ordinary plans. Public packages are self-service, while custom requirements go through sales.

Residential and Mobile are delivered as gateway access configured with location and session parameters. Static services appear as assigned addresses with credentials, status controls, and connection instructions; dedicated orders also trigger a completion email. IPBurger advertises activation in under 60 seconds for public plans, although the exact delivery path differs between pool access and assigned IPs.

The dashboard is more capable than IPBurger's simple storefront suggests. Pool customers can view traffic usage, create sub-users, change targeting and session settings, retrieve credentials, buy top-up bandwidth, and change plans. Static customers can see IP status, label addresses, request an IP change, download invoices, change the billing cycle, and cancel renewal.

Residential and Mobile plans include 2, 4, or 6 sub-users according to tier. Fresh and Private use a 5-device allowance instead of the same sub-user structure. These controls make the account practical for manual administration and small teams.

There is no documented public API for buying plans, managing users, retrieving usage, changing IPs, or controlling billing. Code examples and proxy username parameters explain how to send traffic through the network; they do not provide account automation. This is a significant limitation for operations that need to connect proxy management to their own software.

IPBurger maintains public documentation with screenshots, setup instructions, troubleshooting, and examples for cURL, Python, Node.js, PHP, Go, Java, and C#. It also covers browsers, proxy managers, mobile clients, VPN software, and popular automation or SEO tools. This is enough to configure the published access methods without relying entirely on support.

The weakness is consistency. Older product names remain visible, Mobile protocol information differs between pages, and the Static ISP guide contradicts the product page on traffic allowance. The documentation is useful for setup, but commercial limits should be checked against the current plan and terms pages rather than inferred from an older guide.

Published payment methods include Visa, Mastercard, American Express, Discover, Apple Pay, PayPal, and Bitcoin. Prices and refunds are stated in USD. Stripe, PayPal, and Paddle appear among the payment processors, with Paddle acting as merchant of record for some transactions.

Card and PayPal subscriptions renew automatically by default; Bitcoin payments do not. Renewal normally follows the original billing period, and a price change affects the next term rather than the current paid period. Cancellation stops future charges but leaves access active until the subscription expires.

Static headline rates use long-term monthly equivalents, which should be read together with the full billing commitment. Fresh and Private add a setup fee to the recurring subscription. Taxes, processor fees, failed-payment handling, and any grace period are not clearly stated.

Current terms give each proxy family a defined but short refund window. Residential and Mobile require a request within 3 calendar days and usage below 0.5 GB. Static ISP allows 5 days and less than 1 GB. Fresh and Private allow 5 days without a stated usage ceiling. Renewals, policy violations, certain promotional or credit purchases, and chargebacks opened without contacting support are excluded.

Requests can be submitted through dashboard chat, a ticket, or email. Eligible refunds return to the original payment method. IPBurger states a processing target of 24 business hours, after which the payment provider may take 3–10 business days.

A legacy storefront still displays a general no-refund rule with possible store credit, while older terms discuss a 30-day VPN guarantee. The newer service-specific proxy terms are the relevant rules for current proxy purchases, but leaving the conflicting pages live makes the policy look less settled than it should.

Customers must be at least 18 or act for a valid legal entity. The rules prohibit unlawful use, spam, harmful content, infringement, unauthorized access, interference with the service, and redistribution of IPBurger's IP lists. Torrenting is explicitly prohibited on Fresh and Private Dedicated plans.

Accounts may be restricted or terminated for misuse, including without a refund.

The provider says it does not log browsing history, traffic destinations or content, DNS queries, or connection logs. Its privacy materials do describe account records, correspondence, aggregate usage, and optional diagnostic data without giving precise retention periods. Marketing pages also show both 99.9% and 99.99% uptime figures, but there is no public proxy SLA, measurement method, or service-credit schedule.

Support is available through 24/7 live chat, dashboard tickets, and email. Plus plans add priority support, while Pro plans advertise a dedicated account manager.

The Mobile page claims a 15-minute average response, but IPBurger does not publish a resolution deadline. A public status page lists active and resolved incidents and offers an RSS feed, which provides a useful route for monitoring outages without opening a ticket.

IPBurger also sells a personal VPN with apps and manual tunnel protocols. It uses a separate price family and a 30-day money-back policy. Residential VPS is described as a Windows RDP machine with a static ISP address, although its page does not expose a public price or purchase control.

Free utilities include an IP lookup page. The company also runs an affiliate program, and its browser extensions and device apps act as connection clients for existing subscriptions rather than separate proxy services.