Infatica Review

Infatica says it has operated since 2019. Its terms identify the entity shown in the account, order, invoice, or commercial document as the contracting company. Its buyer-facing catalog contains 6 proxy services alongside scraping APIs, managed extraction, datasets, a proxy checker, and partner programs. The proxy range is substantial without relying on artificial product labels: the services differ by network, IP version, allocation, delivery, and billing.

The catalog has 2 sides. Residential IPv4, Residential IPv6, Mobile, and Shared Datacenter are shared pools billed by traffic. They use gateways, location filters, rotation, and sticky sessions. Dedicated Static ISP and Dedicated Datacenter supply assigned lists billed by IP, with static addresses and unlimited-traffic claims.

The separate IPv6 residential pool is a notable part of the offer. It is not merely an IPv6 protocol switch on the ordinary residential plan: it has its own inventory, pricing, trial, geographic availability, and connection parameter. Infatica also separates rotating Shared Datacenter traffic from dedicated static Datacenter IPs, avoiding the common ambiguity around the datacenter label.

Infatica describes its Residential and Mobile supply as peer-to-business capacity obtained through approved applications or SDK partners. It says participation is disclosed and voluntary and includes an opt-out route. This is the provider's sourcing policy rather than an independent audit of every participating application, but it gives more context than a simple claim of ethically sourced IPs.

Residential IPv4 and IPv6 monthly packages start at 25 GB each. The 4 pool services share the same general toolkit: HTTP, HTTPS, and SOCKS5; username/password or source-IP authorization; detailed geographic filters; per-request rotation; timed rotation from 5 to 60 minutes; and custom session controls. Static ISP and Dedicated Datacenter take the opposite approach by delivering fixed username/password lists.

This is not a linear set of upgrades. Shared Datacenter and Dedicated Datacenter solve different problems despite sitting under the same product family. Residential IPv6 is useful only when IPv6 exits fit the target. ISP and Dedicated Datacenter exchange rotation and precise targeting for stable assigned addresses and per-IP billing.

Infatica offers paid 7-day trials for all 4 pool services. Residential IPv4, Residential IPv6, and Mobile each include 1 GB; Shared Datacenter includes 5 GB.

KYC must be completed before a trial can be purchased, and checkout accepts only credit card or PayPal. The trial converts into the selected paid subscription unless it is canceled under Account → Subscriptions before expiry. Once activated, it cannot be refunded.

Dedicated Static ISP and Dedicated Datacenter have no standard public trial. Their 1-IP minimum allows a small test order, but the order becomes non-refundable after assignment.

Public registration uses email and password, with Google sign-in documented for the static products. Creating an account is only the initial step: Infatica requires document and selfie KYC before customers can add funds, start a trial, or purchase a full plan.

The 4 pool services are delivered as gateway credentials and generated lists. Infatica says newly generated shared lists normally activate within 1–2 minutes. ISP and Dedicated Datacenter appear in My Proxy Products as assigned lists that can be copied or downloaded.

The delivery difference matters operationally. Pool customers configure location, authorization, rotation, and session settings before generating access. Static customers choose country and quantity during checkout and receive fixed credentials afterward.

The dashboard handles plan and trial purchases, account balance, proxy-list creation, targeting, rotation, authentication, subscriptions, invoices, and usage reporting. Traffic views can show daily, weekly, and monthly consumption, break usage down by list or login, identify top targets, and export request logs.

Infatica provides 2 separate automation surfaces. The proxy configuration tool encodes location, ISP, ASN, ZIP, operating system, session, lifetime, and rotation parameters into gateway usernames. The Client API returns balance, usage, active and unique node counts, network reference data, and request-log archives.

The Client API uses the account email and password in HTTPS POST bodies rather than a conventional API-key object. Public documentation gives no rate limits, webhook catalog, or separate key lifecycle. The available functions are useful, but credential handling is less clean than a dedicated token system.

Infatica publishes English documentation for each proxy family, account management, its proxy configuration tool, and the Client API. Guides include screenshots, browser setup, HTTP error explanations, and examples for cURL, Python, PHP, Puppeteer, and C#.

The material explains the difference between static lists and configurable pool access reasonably well. Some Datacenter purchase guides reverse the Shared and Dedicated menu labels, however, even though the order pages still sell them as separate traffic-based and per-IP products. That error can confuse customers during setup.

Documentation pages do not consistently show revision dates, and there is no clear changelog. A public status page provides a separate view of operational incidents.

Payments can use credit cards, PayPal, account balance, or bank transfer. Pricing pages also display Visa, Mastercard, American Express, Discover, EPS, Google Pay, and Apple Pay. Public prices are in US dollars, and trials accept only card or PayPal.

Infatica combines PAYG balance, recurring monthly or annual traffic subscriptions, monthly per-IP static plans, and custom quotes. Monthly access renews until canceled, and paid trials convert into regular plans unless canceled before expiry.

Account balance can fund later purchases. Infatica does not publish clear rules for PAYG balance expiry, unused traffic rollover, failed-renewal grace periods, or retention of identical static IPs after renewal. Those omissions complicate renewal and traffic planning.

The general refund route is limited to requests submitted within 10 days for an accidental duplicate balance payment or provider-side service unavailability outside announced maintenance. A minimum payment threshold also applies.

Started trials are non-refundable. Dedicated Static ISP and both Datacenter services are also non-refundable after assignment or purchase. Provider-side technical failure can qualify for replacement, while customer-caused blocks, bans, configuration issues, and lower-than-expected speed do not.

Infatica publishes no decision deadline, processing time, partial-refund formula, or fee rule. This is a failure-focused policy rather than broad protection for a customer who changes plans or finds the service unsuitable.

Infatica prohibits illegal or fraudulent activity, impersonation, DDoS attacks, unauthorized access, malware, spam, mass posting, click fraud, collection of private non-public data, fake accounts or engagement, and manipulation of rankings or ticket availability.

Government, education, military, banking, and financial destinations can be blocked. Access to a restricted target requires a use-case request, with Infatica stating a decision within 3 business days. Serious or repeated violations can lead to immediate restriction, suspension, or termination.

Account access may not be shared freely, and unrestricted resale is not included in the ordinary Terms. A separate reseller application is available for businesses that want to sell Infatica inventory.

The dashboard can report top targets and export request logs, but Infatica does not give a precise public list of retained proxy-request fields or a log-retention period. Product pages advertise 99.9% uptime, while no public contractual proxy SLA or service-credit schedule is provided.

Support is available through email, account tickets, 24/7 live chat, and a separate sales contact form. Custom plans mention priority support, and Mobile advertises a personal contact.

Infatica does not publish a standard response or resolution target or clearly define which plans receive elevated support. The public status page is useful for service-wide incidents, but it does not replace direct support for account, targeting, or billing problems.

Infatica's adjacent products extend beyond raw proxy access. Web Scraper API handles proxy selection, retries, rendering, and parsing. Data Platform provides a no-code interface to the scraper service, while SERP and AI Search endpoints collect structured search data.

YouTube Data API returns video information or downloaded media. Custom Scraping as a Service covers managed collection projects, and Infatica Datasets supplies prepared datasets or continuing feeds. The Free Proxy Checker tests existing proxies rather than adding another network.

Partner programs include proxy resale, an SDK that supplies consenting peer capacity through applications, and affiliate revenue sharing. These programs distribute, supply, or promote the existing networks rather than creating extra buyer-facing proxy services.